About the Service
Through this service, customers can submit a report regarding facilities licensed or under inspection by the Ministry (such as veterinary clinics, crushers, quarries...) for being non-compliant with the applicable legislation and regulations. It also allows reporting environmental violations and observations related to non-compliance with the legislation in force in the country, and within the scope of the Ministry's power, with the aim to enhance compliance with legislation, protect the environment and ensure the implementation of approved procedures
Service Process
- 1. Submit the request through the Ministry’s approved channels.
- 2. The report is entered through the National System for Customer Relations Management.
- 3. Suggestions are transferred to the competent department to study.
- 4. Replying to the customer and closing the request.
Service completion duration
5 Days
Service channels
- Ministry of Climate Change & Environment Call Center
- Ministry of Climate change & Environment Website
- MOCCAE
Service Code
122-009-002-000